Payment Methods

Customers on the Luisa Spagnoli S.p.a. website may pay using all main credit and debit cards or by PayPal and Apple Pay, as well as by bank transfer or cash on delivery. The option to pay by bank transfer or cash on delivery may depend on the country where the purchase is made, or the type of delivery chosen by the customer.
For payment methods other than cash on delivery, the price shall be charged at the time when the purchases are shipped. With cash on delivery, on the other hand, the customer shall pay when the purchase is delivered.

In some countries, the customer has the option of using KLARNA as a payment method. For orders greater than €70.00 (or the equivalent in other currencies), KLARNA allows payment to be spread over 3 equal instalments. Payment of each instalment shall be taken automatically from the credit or debit card used by the customer. The first instalment is taken when the order is confirmed by Luisa Spagnoli S.p.a., while the second and third instalments are charged, respectively, after 30 and 60 days. The customer can view their payments at any time from the KLARNA app or website.
Payments via bank transfer, on the other hand, are managed through the online banking service SOFORT, another KLARNA service. SOFORT banking by KLARNA is an online payment system which redirects customers to their bank and their current account and allows payments to be made through an instantaneous transfer. Like all payment methods accepted by the Luisa Spagnoli S.p.a. website, this too is secure and uses encrypted connections.